How Carlos Kuk and his team intelligently arrange test appointments.
Cov19Test offers Covid tests at attractive locations in the cantons of Zurich and Aargau. In addition to large shopping centers such as Shoppi Tivoli, Seedammcenter and Sihlcity, Cov19Test offers solutions for clubs and restaurants. People can be tested for coronavirus before their visit and receive a certificate. Cov19Test.ch connects pharmacies with the event and hospitality industry.
Before Calenso, pharmacy staff spent a considerable amount of time scheduling appointments over the phone. Thanks to Calenso's intelligent group appointment function, the booking of test appointments is completely automated and Cov19Test gains valuable time to test more people.
Simple and uncomplicated appointment scheduling for Covid tests
Since using Calenso, the no-show rate for Cov19 tests has fallen many times over and test appointments are booked more efficiently.
The online appointment system has also been extremely well received by customers, Carlos Kuk told us.
Customers can see available slots and book them easily and simply from their smartphone. With self-designed confirmation and reminder emails, customer loyalty is strengthened and Cov19Test clearly stands out from the competition in terms of branding. Carlos Kuk and his team also benefit from recurring appointments thanks to the follow-up function.
