checkin Zollhaus: Test appointments in the health sector at the touch of a button

Testing for HIV and other sexually transmitted diseases for greater safety and clarity

Checkin Zollhaus is a medical practice that specializes in HIV and other sexually transmitted diseases. Appointments for various tests can be made discreetly via online appointment booking.

Calenso is simply part of checkin Zollhaus!

An IT employee from checkin Zollhaus became aware of Calenso. Following a recommendation, checkin integrated the online appointment scheduling solution into their system as a white label solution.

Why make an appointment online?

Sexually transmitted diseases are still a taboo subject among the population. For this reason, it was important for checkin Zollhaus to offer online appointments. Patients are able to make an appointment discreetly and easily. Online bookings can be made from anywhere on the go, which reduces the number of walk-in customers. Online appointments also mean that waiting times are short.

Convinced on recommendation

Checkin Zollhaus has implemented online appointments right from the start. It was therefore not necessary to change or adapt the processes. In addition, the use of the white label solution means that Calenso is not associated with Checkin Zollhaus. We advise other companies to use different booking options for their customers. This will not exclude any patients. Customers with the need to explain their concerns or those without internet access can, for example, use a telephone appointment.

The use of Calenso at the checkin customs house

The checkin Zollhaus offers direct appointment booking with a doctor. This enables consultation, vaccination, clarification of symptoms and all other medical concerns relating to HIV therapy and PEP/PrEP (post-exposure prophylaxis or pre-exposure prophylaxis). In addition to this service, testing and counseling appointments are also available. Customers can simply select this service and do not have to choose a test. This is often not clear to patients beforehand. Routine tests for HIV and other sexually transmitted diseases are carried out, as well as an emergency PEP screening. Customers only need to provide their first name, surname and e-mail address. Using this procedure allows patients to book appointments discreetly and easily. It also means shorter waiting times for patients at the practice.

How is Calenso being received by customers?

On the one hand, checkin Zollhaus customers appreciate the fact that they can book their appointments themselves online. On the other hand, they appreciate the shorter waiting times at the practice.

We recommend Calenso because...

...appointments can be booked easily.

The Checkin Zollhaus team.