Press release: Calenso is pleased to announce the successful cooperation with WAS wira - Wirtschaft Arbeit Soziales Luzern. The introduction of online appointment booking makes advice on labor market, social and insurance issues even more efficient and easily accessible.
Digital appointment booking for optimal advice
WAS wira Wirtschaft Arbeit Soziales is the central point of contact in the canton of Lucerne for issues relating to social insurance, labor market integration and social security. Citizens receive support here in various areas - from job placement and IV advice to questions about family and supplementary benefits.
With Calenso's new online appointment booking system, people seeking advice can now arrange their appointments flexibly and easily online. The system makes it possible to book appointments with the relevant specialists quickly and independently of opening hours.
"Our aim is to make it as easy as possible for citizens to access our advisory services. Calenso's digital appointment system helps us to reduce waiting times and make the process more efficient."
- Markus Huber, Head of Customer Service at WAS Lucerne
This is how online appointment booking works:
Customers can use the WAS Luzern website to make an appointment in the desired consultation areas with just a few clicks. The system shows available appointments in real time so that those seeking advice can flexibly choose a suitable time.
✔ Advice on social insurance, the labor market and social benefits
✔ Flexible online booking around the clock
✔ Automatic confirmation and reminder functions
✔ More efficient planning for customers and advisors
More efficiency for administration and consulting
The digital solution significantly reduces the administrative workload, as appointments by phone or email are no longer necessary. This allows the specialists at WAS Luzern to concentrate more on the actual advice and minimizes waiting times for those seeking advice.
"Digital appointment scheduling not only facilitates access to important services, but also ensures more efficient use of resources. It offers real added value, especially for public institutions such as WAS Lucerne."
- Ralf Triebel, Customer Success Manager
About Calenso:
Calenso is a Swiss software company that specializes in digital appointment management and offers efficient solutions for companies from various industries. With a clear focus on data protection and user-friendliness, leading companies from the insurance, legal, retail and consulting sectors rely on Calenso's appointment solution to increase operational efficiency and customer loyalty.
With the introduction of online appointment booking at WAS Wira, Calenso once again strengthens its position as a leading provider in the field of digital appointment management and demonstrates how innovative solutions can revolutionize customer service and efficiency in the public sector.
