Social institutions
Pro Infirmis shows: Digital appointment booking is becoming standard in social counseling
Phone ping-pong, email loops, and scheduling appointments that drag on for weeks: what is still part of everyday life in many social organizations costs employees and clients alike...
Digital appointment booking for social counseling: experiences from the Caritas Association in Speyer
Access to social counseling must be quick, low-threshold, and uncomplicated. However, especially for large providers with many counseling services, scheduling appointments is a daily challenge.
