*click*, so the place in the karate in the evening is reserved 🥊

Incidents, emergencies and failures...

...and solutions for what your daily routine with Calenso could look like. Based on customer surveys and our own experiences, we have invented some stories that have not happened, but could happen. ⛷🏋🏽♂️🧘🏼♀️

You now offer group classes in your fitness centre. Zumba is very popular and your 4 new instructors offer 3 different levels. With Calenso, your customers can book a place online. They can see your offer in a good overview and who is leading it. For last minute cancellations you can allow a waiting list. By moving up the list, you miss out on fewer clients and have optimally utilised courses.

Incidents, emergencies and failures...

This morning you noticed that there was still a free place in the Taekwondo class in the evening. You decided to take it at short notice. But now there has been an incident at work and you will miss the training. With Calenso you can allow your clients to cancel up to a certain time before the class. Especially for group courses with waiting lists, the clients on the waiting list are happy and as an individual trainer you are happy if you don't have to wait unnecessarily for a client.

Incidents, emergencies and failures...

Your 5 Crossfit coaches are doing a great job and your clients are happy. But now one coach goes on holiday for 3 weeks and his colleague decides to take over his schedule. Unfortunately, this was not completely thought through, as there are now some overlaps and disgruntled clients cannot complete their training. Connect your private calendars with Calenso. This way it automatically matches your absences and no appointments are booked in. However, the client is welcome to make an appointment with a colleague. By the way, overbookings are not allowed anyway.

Incidents, emergencies and failures...

When your clients make an initial appointment for one-to-one training, you often lack certain information to make the first training successful. You can clarify this information with Calenso when you make the appointment. Have your clients answer questions during the first training session, e.g. what they hope to get out of the training, whether their goal is to lose weight or increase endurance. Also clarify weight, age, etc. beforehand. This way you have all the information you need to prepare for the training.

Incidents, emergencies and failures...

For one-to-one training, you want to focus absolutely on your client. Use Calenso to note the client's performance successes or physical problems. You can tailor the training to the client's current physical condition each time and achieve success more efficiently.