Last update: 17.10.2023

Data Location
Adobe Systems Software Ireland LtdOpt-in
4-6 Riverwalk, Dublin 24
Calenso application
Apple Distribution International Ltd.Opt-in
Hollyhill Ln, Hollyhill Industrial Estate, Cork, T23 YK84
Calendar synchronisation
Bexio AGOpt-in
Alte Jonastrasse 24, 8640 Rapperswil-Jona
Invoicing, Partner
Cisco Systems GmbHOpt-in
Parkring 20, 85748 Garching
Video-Meeting provider
Cyon GmbH
Brunngässlein 12, 4052 Basel
Web hoster (Backup)
Dormakaba Deutschland GmbH Access Solutions DACHOpt-in
DORMA Platz 1 58256 Ennepetal
Digital locking and access solution
Boulevard de Grancy 19A, 1006 Lausanne
Hosting of
F24 AGOpt-in
Samstagernstrasse 45, 8832 Wollerau
SMS Provider
2950 S. Delaware Street, Suite 201, San Mateo CA 94403
Support portal, and support tickets
Google LLCOpt-in
1600 Amphitheatre Parkway, Mountain View, CA 94043
Traffic analysis of website
GoTo Technologies Ireland Unlimited CompanyOpt-in
10 Hanover Quay, Dublin 2, D02R573
Video-Meeting provider
Haufe-Lexware GmbH & Co. KGOpt-in
Munzingerstrasse 9, 79111 Freiburg
Invoicing Partner
Hostpoint AG
Neue Jonastrasse 60, 8640 Rapperswil-Jona
Web hoster (backup)
LINK Mobility Poland sp. z o. o.Opt-in
Toszecka 101, 44-100 Gliwice
SMS provider
Microsoft CorporationOpt-in
One Microsoft Way Redmond, WA 98052-6399
Calendar synchronisation
Myra Security GmbH
Landsbergerstrasse 181, 80687 München
Web application firewall
New Relic
188 Spear St., Suite 1000, San Francisco, CA USA 94105
Network analysis
Nine Internet Solutions AG
Badenerstrasse 47, 8004 Zürich
Main web hoster
Switzerland Germany GmbHOpt-in
Erika-Mann-Strasse 31 80636 München
Synchronisation of the data
Sendinblue GmbH
Köpenickerstrasse 126, 10179 Berlin
Email provider
Skribble AGOpt-in
Förrlibuckstrasse 190, 8005 Zürich
eSignature provider
510 Townsend St, San Francisco, CA 94103
Payment provider for credit cards
SIX PaymentOpt-in
Hardturmstrasse 201, 8005 Zürich
Payment provider for credit cards
5 Temasek Boulevard #09-01 Suntec Tower Five Singapore 038985
Payment provider for credit cards
Ortto, Inc.Opt-in
1390 Market Street, Suite 200 San Francisco, CA 94102
Email marketing
Unblu Inc.Opt-in
Centralbahnplatz 10, 4051 Basel
Video-Meeting provider
Zoom Video Communications, Inc.Opt-in
6601 College Blvd, Overland Park, KS 66210
Video-Meeting provider

Subprocessor change log

This list contains the changes that affect the subprocessor list of Calenso. Please note that new subprocessors will only be enabled 2 weeks after they have been announced here.

General revision of the subprocessors
We have made the following changes to our sub-processors:

• We have removed Auth0 Identity management (US Provider).
• We have implemented our own Identity management on the Calenso platform.
We have made the following changes to our sub-processors:

• We have removed PandaDoc.
• We have added Skribble. Skribble will be used for signing GDPR DPA and contracts. It is GDPR-compliant, FADP compliant (Swiss Federal Act on Data Protection), Swiss hosted and uses AES-256 encryption to protect customer data.
We have made the following changes to our sub-processors:

• We have removed BugBattle GmbH.
• Sendinblue GmbH is now our default email provider, but Sendgrid stays available for opt-in.
• AutopilotHQ was tagged with "No customer data shared" since we only use it for sending newsletter to our registered partners, but not to customers.

We have added the following new sub-processors:

• eCall-Messaging (by F24 AG in Wollerau, Switzerland)

Please note: eCall-Messaging will be added as an additional SMS provider based in Switzerland.
We have added the following new sub-processors:

• Sendinblue GmbH

Please note: Sendinblue will be enabled by default for all new partners starting 13.08.2021. Old partners can migrate from Sendgrid (US) to Sendinblue (EU) for an administration fee of 200 CHF. Please contact Calenso support if this is required.
We have added the following new sub-processors:

• Bugbattle GmbH

Bugbattle will be used so the user can report software bugs directly to Calenso. By default no data is stored without explicity initialization of Bugbattle by the user.
We will not list the sub-processors in the DPA contract anymore. The active sub-processors will only be updated on this specific website.

We have added the following new sub-processors:

• Freshdesk
• New Relic
• SorryApp Ltd.

We have removed the following sub-processors because they host their data in the US:

• Chatra
• HotJar
• Zendesk