The new Calenso version can raise questions from time to time. As a user, you first have to get used to the new design, the new functions and the new user handling. For this reason, support pages with illustrated instructions have been created for all functions to guide you step by step into the new Calenso. Be ready for a concentrated load of knowledge and experience!
Step by step instructions
Calenso has become a lot easier. With the step-by-step creation of employees, services, group bookings or even the setup in general, all necessary data is recorded seamlessly. This is why all support contributions have been structured according to this principle. They follow a logical sequence and guide you step by step through various topics.
From basic to advanced applications - all content on the support page
Calenso can be used with the basic functions without any problems. But there are also advanced functions, such as the integration of Google applications. That's why you'll find content for both the basics and advanced functions on the support page. Maybe you will find a new favorite function?
The contents of the support page
The content on the support page is generally organized according to your Calenso dashboard. You will therefore find the following main categories and subcategories:
- First steps
- General settings
- Features
- Appointments, group appointments and customers
- Integration
- Subscription and security
- System information
First steps
Here you will find everything you need to know about registration, setup and your dashboard. We have also compiled a catalog of the most frequently asked questions as support articles.
General settings
In Calenso, you record all important settings centrally in one place. That's why this chapter is the largest. Find instructions, explanations, tips and tricks on the following topics: Company profile, profile and password, your subscription, notifications, booking widget, booking questions, services, resources and employees, external calendars, availabilities, branches and advanced settings such as online calendar, online payment, customer types and categories.
Features
Under Functions, you will find individual large functions that are explained and described in detail. You can also see the complete range of functions of this feature. Articles about online payment and discounts, multilingualism, links to third-party providers and function suggestions can be found in this category.
Appointments, group appointments and customers
These three sub-categories form the heart of your booking. For this reason, there are detailed articles for these three topics.
Integration
The integration is basically very simple. Nevertheless, we have explained the integration with various content management systems (CMS), social media profiles and Google step by step. It is now also possible to connect Calenso with various systems using webhooks.
Subscription and security
Yes, there are always questions and uncertainties about subscriptions and guarantees. With an online service provider anyway. But we can take away your fears. Read the articles on the topics of prices, subscriptions, data protection, data usage, Stripe, hosting and how to delete your account in this category.
System information
Discover all new updates that have been made. As soon as an update has been carried out, all functional adjustments, enhancements and bug fixes are listed here. You will also find information on all fault reports and maintenance work.
Submit ticket to support
You can also submit a ticket directly with a question. All topics are thus covered. New content is created for the support page through new support requests and is therefore always up to date.
Let off steam and read up! The support page should answer the most basic questions. Not sure how to proceed? Read the instructions on the support page so that you don't have to wait for our answer.
Have fun discovering!
And the most important thing: You can access the support page here.
