Press release

Three companies unite to drive a shared vision: A single software platform for all types of face-to-face customer interactions - from appointments to queues to events and more

Rothenburg, February 26, 2025 - Calenso is pleased to share some groundbreaking news today: We are joining forces with jrnithe international specialist for personalized customer interactions, and Event Farmthe pioneer in event marketing. This merger marks a significant step in our development and brings numerous benefits for our customers, partners and employees.

Why this merger is a benefit for our customers

Our common goal is to create the leading platform for all forms of personal customer interaction - from appointment booking to queue management and event engagement. By combining our technologies, companies benefit from an integrated, global solution that takes customer dialog to the next level.

With jrni as a strong partner, we also have access to an international infrastructure, expanded financing and even better security standards. Our enterprise customers in particular will now benefit from:

  • 24/7 support and global service coverage
  • ISO 27001 & SOC 2 Type 2 certifications for maximum data security
  • Extended appointment booking functions, including omnichannel solutions
  • New innovations in the areas of AI-supported appointment scheduling and interactive customer experiences

Calenso remains independent - and becomes the leading partner for the DACH and EU markets

Although we are now part of the jrni group, Calenso will remain an independent brand and product. Our team in Lucerne will continue to work at full speed to provide the best appointment booking solutions for companies in the DACH region and beyond.

The merger also gives us the opportunity to further expand our expertise in banking, finance, retail and government solutions and to jointly develop innovative solutions with jrni that meet the highest standards of data protection, scalability and user-friendliness.

A new chapter begins - and we look forward to writing it together with you!

This merger is more than just a merger - it is the start of a new era for appointment booking and personal interactions. We are convinced that our customers will benefit from this development and look forward to shaping the future of appointment booking together with you.

If you have any questions or require further information, please do not hesitate to contact us.


Patrick Breiter, Co-Founder & CTO (left) and Marvin Felder, Co-Founder & CEO (right)

 


About Calenso
Calenso is the leading appointment scheduling solution for companies in consulting-intensive industries. The platform makes it possible to organize appointments efficiently and securely - with a clear focus on data protection, scalability and user-friendliness.

About jrni
jrni is the world's leading platform for face-to-face customer interactions, offering solutions for appointment booking, queue management and event organization. Companies around the world use jrni to build loyal customer relationships and increase ROI from locations.

Find out more: jrni.com/en

About Event Farm
Event Farm develops innovative engagement tools for events - from interactive live features to hybrid event solutions. As part of jrni, Event Farm brings new dimensions to event marketing and creates unforgettable experiences for brands and customers.

 

Frequently asked questions (FAQ)

Will Calenso be discontinued?
No. The merger simply means that we now have the technology and resources to accelerate the development of our product roadmap and offer our customers first-class solutions.

What do I have to do now as a customer?
Nothing. The current product functionality, billing and customer service you value will remain exactly the same.

What happens to my contract?
Your current contract with Calenso remains unchanged.

What does the merger mean for me as a customer?
The collaboration with jrni opens up exciting new opportunities - both technologically and in terms of service and support. Calenso will remain an independent Swiss subsidiary, with data processing remaining in Switzerland.

Are there any immediate changes to the services and products I use?
No, there are no immediate changes. You can continue to use our products and services as usual. If there are any changes, we will inform you in good time.

What happens now?
It goes without saying that we are incredibly excited about this next chapter. Companies need high-quality solutions to efficiently plan and execute customer appointments. By merging Calenso and jrni, we can create the next generation of solutions for face-to-face customer interactions.

 


Media contact:

Yanick Küchler

Head of Marketing

yanick.kuechler@calenso.com

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