All beginnings are difficult... But there are a few tips and tricks on how to make your customers aware of online appointment booking. Then the online appointment bookings will be noticed and your customers will be convinced!
5 simple tips for implementation in every company
You can easily implement the following 5 tips in any company. It costs you (almost) nothing and is therefore worth a try. Try it out!
1st tip: Inform your customers by email
Emails are a very simple way to reach all your customers at once. Address them with an interesting title, e.g. "Save time and book an appointment online" or "Name, you can now book your appointments online". Don't forget to mention your booking link or the exact URL of your website in the email.
2nd tip: Use business cards with your booking link
Business cards are widely used in many areas. They are given out so that people can make contact. So why not print the link for online appointments on them? At the very least, a reference on the card will attract attention and be remembered by your customers.
3rd tip: Book an appointment together
New technologies are uncomfortable and scary for some people, which is why they don't use them. Booking an appointment with Calenso is very easy, but some people need a little nudge in the right direction. Reduce this fear in your customers and accompany them. As soon as a customer wants to make an appointment at your location, book it together via the Calenso dashboard with the booking assistant. Once your customer sees how easy the tool is to use, he or she will consider booking the appointment online themselves in the future. You also save yourself the tedious task of reconciling appointments - a win-win situation.
4th tip: Give online bookers a discount
With Calenso's discount function, you can give your customers an exclusive incentive to book an appointment online - and make your work easier. If you use the emails from point 1, then send this discount right away. You can also add an advertising slogan to your website, e.g. "Book an appointment online now and benefit from 10% - exclusively for online appointments". Your customers will not only be impressed by the 10% discount, but also by the benefits of booking an appointment online. Of course, you can also limit the discount, e.g. "The first 100 online appointments receive a 10% discount" or deactivate it after a certain period of time as soon as your customers use the online appointment booking service frequently.
5th tip: Leave a message on your answering machine
If you have a telephone line and your customers often make appointments over the phone, then make sure you put a note on your combox / voice mail / telephone answering machine for online appointments. If a customer calls after closing time or cannot reach you during opening hours, be sure to mention the option of making an appointment online in the message. Your customer would like to make an appointment, which is why he or she will get there faster with the online solution.
Making appointments online with Calenso is very easy. Make your customers aware of the option and get them excited about it. This way, you benefit from all the advantages of online appointment booking.
