The Calenso team is continuously developing our appointment management software - based on customer feedback and with the aim of providing companies with optimal support for digital appointment booking and workflow automation. Our Customer Success Manager Deniz Kartal explains how a release works at Calenso and why customers play a crucial role in this process.
From the customer idea to the Calenso release
A Calenso release is more than just a technical update. It is the result of an open dialog between our customers, our product team and our customer success team. Every new function, every improvement and every detail is the result of real feedback from our users. Because: what is most desired has priority. Customers can use our ideas portal to enter their ideas, vote for existing suggestions and thus directly influence which features are implemented next.
The procedure looks something like this:
- Submit an idea: Customers enter their suggestions directly in the ideas portal.
- Community voting sets priorities: The entire community votes on which ideas are most important.
- Product team reviews and plans: The best selected topics are evaluated, prioritized and included in the release planning.
- Development, implementation and testing: Development is followed by internal tests and feedback rounds in test environments.
- Go-Live - Deploy & Use: Only then will the new functions be officially released.
This is how we ensure that Calenso develops develops together with its users - in a practical, transparent way and with real added value.
Monthly releases with real improvements
Calenso publishes a new release every monthwhich, in addition to new functions, also includes performance optimizations, UI improvements and security updates. This means that all customers benefit regularly from further developments - regardless of whether they are SMEs, large companies or public administrations.
An excerpt of typical innovations:
- new integrations (e.g. Salesforce, Microsoft 365, Parloa)
- Extended booking options and workflows
- Optimized user interfaces
- Improved data security and stability
Click here for the current release notes
"Our aim is to make our customers' work noticeably easier. Every new function in a release is based on feedback from the field and is designed to help make appointment bookings even smoother and more efficient."
Ralf Triebel - Customer Success Manager at Calenso
Your vote counts
Do you have a suggestion for improvement or a new function in mind? Then share your idea directly in the Calenso ideas portal or contact us. This way, you can help decide which features will become reality in the future. Because Calenso continues to develop with your feedback so that you as a company, organization or authority can benefit as much as possible from digital appointment booking.
Always up to date: The latest Calenso releases
Transparent product development, regular releases and genuine customer involvement - this makes Calenso one of the most modern appointment booking tools in the DACH region. Curious about the latest release? Take a look at our blog now.
Success stories from the field
Learn how companies in different industries use Calenso to successfully digitize appointment booking, workflows and customer communication.
