Customer satisfaction
Digitization of public administration in Switzerland: status quo and challenges
This blog post is about the digitalization of public administration in Switzerland. The E-Government Study 2022 shows a high level of interest in digital solutions on the part of...
Virtual consultations in the insurance industry Helvetia receives customers in the Metaverse
Virtual consultations in the insurance industry: Helvetia receives customers in the metaverse Ready for the future? What previously only seemed possible in science fiction films is now also possible in the ...
Entering a new era: How digital solutions are shaping customer engagement
In today's fast-paced digital era, it's critical for organizations to maintain a consistent and...
Top 7 advantages of online online scheduling for authorities and administrations
More and more government agencies at all levels are embracing the benefits of online scheduling as our world...
Glasses, advice, booking - the digital possibilities for opticians
The eyewear industry uses online appointments as a link between digital and stationary. Take a look at individual examples and their advantages from the optician sector....
Digital appointment management is becoming increasingly important
81% of online-savvy customers of service providers want to be able to make appointments online. Why online appointments are becoming increasingly important....
