No more tedious tire searches
Everyday work without Calenso? Not imaginable!
Right from the start, Yourwheels only considered Calenso as a partner for online bookings. Right from the start, the customized appointment booking tool was easily integrated into the company's own system. Like many other companies, Yourwheels also wants to meet the requirements and wishes of its customers and does not have it easy: On the one hand, end customers want simple and standardized processes, which on the other hand should be optimally adapted to the different processes of the workshop. With its direct online availability, intuitive user interface and the possibility of individual and agile customization, Calenso perfectly covers the different needs of Yourwheels' stakeholders and thus manages to create added value for all stakeholders.
Uncomplicated and versatile - that's Calenso!
Yourwheels have always been aware of the complexity that today's appointment booking entails and have never underestimated it. This is precisely why they were looking for a partner who could offer usable and well thought-out modules and round this off with a great deal of experience. Yourwheels sees real advantages in Calenso's rapid implementation, uncomplicated cooperation and numerous useful interfaces. Youwheels is aware that booking appointments is more complex than it seems at first. That's why they were looking for a partner with experience and usable modules for online appointments. What convinced them about Calenso was the well thought-out and already very complete tool with various interfaces. In addition, the flexible and uncomplicated cooperation was a real plus point, which enabled rapid implementation.
Switching to Calenso? No problem with Yourwheels tips!
As Yourwheels has been using Calenso from the outset, they were able to adapt accordingly. The introduction was not an explicit challenge for them. They advise other companies to make a customer-oriented process orientation in advance, as this facilitates the use of Calenso.
The use of Calenso at Yourwheels
Yourwheels offers the purchase of tires for cars, motorcycles and bicycles with the associated services. After selecting the service - which can also be used without a purchase - an appointment can be booked directly online at a desired garage or workshop. Therefore, an appointment is booked via Calenso for every purchase including a service or just a service. The booking of the individual garages on Yourwheels works with the logic and backend of Calenso. Comparatively speaking, no financial savings can be identified, as Calenso has been in use from the outset. However, Yourwheels was able to benefit from the Calenso team's many years of experience in the development of customized solutions, resulting in a comprehensive and adapted solution that saves a lot of time and nerves. In addition, the entire process together with the experienced team had a positive impact on the development of a mature solution.
And how do customers react?
Making appointments online has been a unique selling point of Yourwheels from the very beginning and is highly appreciated by customers.
We recommend Calenso because...
... on the one hand, a ready-made, very comprehensive tool with various interfaces is already provided, but this can still be flexibly adapted to specific needs if required.
Thank you Yourwheels and Hostettler AG for your trust and the good cooperation!
Click here for the full bike service from Yourwheels!
All information about Calenso Corporate can be found here.
