
Efficient appointment scheduling for the unemployment insurance fund - WAS wira relies on Calenso
Convert visitors into valuable insurance customers by having them fill out surveys or configurators. The collected information can be automatically transferred to your ERP or CRM system via the Calenso interface.
Let your leads book appointments around the clock. Calenso not only calculates all free appointments by matching multiple calendars, but of course also reminds your customers of upcoming appointments.
With our smooth Unblu E-Sign feature, you can provide case-closing advice by having your customers sign contracts directly online.
Send automated follow-ups after each appointment, where your customers can rate the appointment and share their opinion. Follow-ups improve your customer satisfaction many times over!
You have better things to do than manually update calendar invitations and customer data. Calenso ensures that all data in your CRM, calendars, video conferencing tools and other applications are synchronized.
High no-show rate for appointments
Weak conversion rate from contact form to consultation appointment
Appointments can only be booked during the insurance advisor's working hours
Several minutes (10-3oMin) manual effort around appointments
Many customers switch to another insurer if the digital customer experience is not satisfactory.
Possibility for customers to make an appointment around the clock
Automatic reminder messages to customers & leads by e-mail or SMS - to reduce no-shows
Real-time synchronization of all consultants' calendars to create an optimal workload
Fully automated appointment scheduling that reduces manual effort for employees to a minimum
Let customers & leads book an appointment with you via the appointment booking form on your insurance company's website, by telephone or automatically via the link in an e-mail.
Provide advice where your customers want it most. Whether video meeting, telephone or on-site, with Calenso you can cover everything.
If you have already recorded your appointments digitally now, you don't have to get used to it. Calenso allows you to connect several external, private calendars per employee. By the way, you can enter your vacations and absences into your external calendars as before. If you need preparation or follow-up time for certain appointments, you can enter this explicitly for these services. Calenso calculates all free appointment windows with all considerations automatically. Therefore overbooking and appointment collisions are a thing of the past.
Learn moreDo you offer consultations in different languages? That's great! Because customers really appreciate advice in their own language. That's why Calenso is also available in several languages.
Learn moreCalenso's intuitive analytics dashboard gives you insights into scheduled appointments, no-shows, team productivity, popular meeting days and in-demand meeting types. Analyze client feedback to find out which areas of your consulting structure need attention.
Learn more
This is what online appointments look like at a leading Swiss health insurance company:
Let us convince you with a non-binding consultation or test version!
With Calenso, you can design your booking process entirely according to your corporate design. Choose your own color, add your own logo or change text elements. Unlike many other tools, it is possible to completely remove all references to Calenso.
Security and data protection are important to us. That's why Calenso is fully data protection compliant. Our Swiss servers are ISO-certified, passwords are never stored unhashed and customer and appointment data is encrypted using AES-256.
Your personal account manager will help you from A to Z with the implementation of the online appointment scheduling and will also provide rapid assistance around the clock afterwards.
Of course, you will also receive an individual ADV and a service level agreement from us.
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