The #1 appointment booking software for health and health insurance companies

With Calenso, you can optimize appointment management for health insurance companies and healthcare insurers. The GDPR-compliant cloud software meets the highest compliance and security requirements specifically for the insurance industry.

Insurance companies and health insurers with the highest standards of data protection choose Calenso

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  • Flexible and scalable
  • 100% data protection compliant
  • Customizable design

Gain more information

Gain more information

Convert visitors into valuable insurance customers by having them fill out surveys or configurators. The collected information can be automatically transferred to your ERP or CRM system via the Calenso interface.

Automate your appointment making

Let your leads book appointments around the clock. Calenso not only calculates all free appointments by matching multiple calendars, but of course also reminds your customers of upcoming appointments.

Automate your appointment making

Booking page for a 45-minute consultation at Calenso Enterprise with Marvin Felder. Select a date and time slot in March 2024.

Conclude contracts online

Conclude contracts online

With our smooth Unblu E-Sign feature, you can provide case-closing advice by having your customers sign contracts directly online.

Increase your customer satisfaction

Send automated follow-ups after each appointment, where your customers can rate the appointment and share their opinion. Follow-ups improve your customer satisfaction many times over!

Increase your customer satisfaction

Page to create a new survey with fields for the name and questions. Example of a rating: 'How was your Calenso experience with John?' with a 4-star rating and a 'rate now' button.
Integrations

Individual integrations for health insurance companies

You have better things to do than manually update calendar invitations and customer data. Calenso ensures that all data in your CRM, calendars, video conferencing tools and other applications are synchronized.

Convert your health insurance from e-mail back-and-forth to appointment automation

Without Calenso

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High no-show rate for appointments

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Weak conversion rate from contact form to consultation appointment

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Appointments can only be booked during the insurance advisor's working hours

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Several minutes (10-3oMin) manual effort around appointments

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Many customers switch to another insurer if the digital customer experience is not satisfactory.

With Calenso

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Possibility for customers to make an appointment around the clock

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Automatic reminder messages to customers & leads by e-mail or SMS - to reduce no-shows

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Real-time synchronization of all consultants' calendars to create an optimal workload

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Fully automated appointment scheduling that reduces manual effort for employees to a minimum

Intercept customer inquiries multichannel

Calenso booking page with welcome message for Janine and options to arrange a consultation, help and product questions. Connections to various communication channels such as web, phone, email and Microsoft Teams.

Intercept customer inquiries multichannel

Let customers & leads book an appointment with you via the appointment booking form on your insurance company's website, by telephone or automatically via the link in an e-mail.

Provide advice where your customers want it most. Whether video meeting, telephone or on-site, with Calenso you can cover everything.

Synchronize the calendars of all consultants

If you have already recorded your appointments digitally now, you don't have to get used to it. Calenso allows you to connect several external, private calendars per employee. By the way, you can enter your vacations and absences into your external calendars as before. If you need preparation or follow-up time for certain appointments, you can enter this explicitly for these services. Calenso calculates all free appointment windows with all considerations automatically. Therefore overbooking and appointment collisions are a thing of the past.

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Synchronize the calendars of all consultants

Calendar view for July 2023 with various meetings and consultations. Icons for Exchange, Teams and Outlook on the left.

Speak the language of your customers

Speak the language of your customers

Do you offer consultations in different languages? That's great! Because customers really appreciate advice in their own language. That's why Calenso is also available in several languages.

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Get valuable insights and statistics

Calenso's intuitive analytics dashboard gives you insights into scheduled appointments, no-shows, team productivity, popular meeting days and in-demand meeting types. Analyze client feedback to find out which areas of your consulting structure need attention.

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Get valuable insights and statistics

Calenso dashboard with statistics on meetings, monthly activity and user profiles.

What does a digital appointment process look like for insurance companies?

This is what online appointments look like at a leading Swiss health insurance company:


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What could online appointments look like for you?

Let us convince you with a non-binding consultation or test version!

Calenso's value proposition

Appointment booking in your own design

With Calenso, you can design your booking process entirely according to your corporate design. Choose your own color, add your own logo or change text elements. Unlike many other tools, it is possible to completely remove all references to Calenso.

Highest data protection standards

Security and data protection are important to us. That's why Calenso is fully data protection compliant. Our Swiss servers are ISO-certified, passwords are never stored unhashed and customer and appointment data is encrypted using AES-256.

First-class & multilingual support

Your personal account manager will help you from A to Z with the implementation of the online appointment scheduling and will also provide rapid assistance around the clock afterwards.
Of course, you will also receive an individual ADV and a service level agreement from us.

Calenso improves the digital consultation process for health insurance companies


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