Improve your customer service with efficient appointment scheduling
Enable your support team to work more efficiently and make your customers happier. With Calenso's online appointment scheduling, you can simplify your processes and relieve the burden on customer service.
Leading companies & teams rely on Calenso
- Flexible and scalable
- 100% data protection compliant
- Customizable design
The #1 online appointment system for customer service from Switzerland
Simplify the appointment booking process for customers
Simplify the appointment booking process for customers
Make it easy for your customers to book a meeting when they need help, want to learn something new or have questions about renewing their subscription. Calenso enables a seamless booking experience that increases customer satisfaction.
Perfectly prepared for every customer contact
With Calenso, you can define specific questions in advance that your customers answer when booking an appointment. This enables your support team to prepare specifically for the customer's concerns and start directly with solutions. A well-prepared support session saves time, increases effectiveness and leaves a positive impression on your customers. With Calenso, you demonstrate professionalism and ensure excellent customer service from the very first contact.
Perfectly prepared for every customer contact
Offer and carry out omnichannel appointments
Offer and carry out omnichannel appointments
With Calenso, you can not only offer appointments omnichannel, but also conduct them via a wide variety of channels. Whether it's a support request, a customer consultation or an on-site repair - simply choose the right meeting location with Calenso.
Thanks to seamless integration with video conferencing systems, you can also help your customers online.
Send availability from customer service in emails
Simply share your available times by e-mail so that your customers can conveniently select suitable appointments. With Calenso, finding appointments is uncomplicated and efficient.
Send availability from customer service in emails
Improve your customer service with data-based statistics
Improve your customer service with data-based statistics
Calenso provides you with important data and statistics to optimize your customer service and create a more effective and efficient support experience.
Gain deeper insights into your customers' behavior and needs, identify their requirements and customize your support.
With Calenso you arrange appointments
legally secure and data protection compliant
Swiss-Hosting (ISO 27001)
Servers and databases are ISO-certified and are located exclusively in Switzerland in a highly secure data center of a renowned provider.
AES-256 encryption
Data is encrypted with an individual AES-256 key assigned to the user using asymmetric cryptography.
Find out why customer service teams rely on online appointments
Over 10'000 satisfied users trust Calenso
The number of appointments booked with our insurance consultants is constantly increasing, and we appreciate the uncomplicated and cooperative partnership between Calenso and Sanitas.
Ramez El Chami
Sales Manager | Sanitas Health Insurance
Working with Calenso works smoothly. We are especially thrilled with the responsive and competent customer service. We can highly recommend Calenso.
Anne Bode
Head of Health Management | CSS Insurance
Anna Volknandt
E-Business Manager | BMS Building Materials Suisse
Since we started using Calenso, consultants can do more appointments per day, have a better overview of clients, and information is automatically entered into our CRM system before the appointment.
Maik Fettig
Strategy and Innovations Manager | Helvetia Insurance
Following the introduction of online scheduling at OCHSNER SPORT, bookings have increased significantly.
Deborah Lüthi
Head of Omnichannel | OCHSNER SPORT
We are very happy that we found Calenso, because it really has all the features we need.
Peter Schmid
Head of new mobility hub | AMAG Import AG
The functionality of Calenso is simply amazing. This is the first solution with which we can cover the effective needs of our customers. Long searched, finally found!
Maia Henz
Project Manager | Canton Basel-Landschaft
With Calenso, we have found a Swiss company that can also cover our country-specific peculiarities. The cooperation is really fun.
Pasquale D'Agostino
Groupe Mutuel
Calenso is very quick to set up and customizable to our needs. It is simple and clear. Ingenious for our purpose is the filter function. Absolutely favorable and best price-performance ratio.
Patrick Godly
Head of IT | Hospital Oberengadin
We have been working very intensively with Calenso for 4 years and are completely satisfied. Inputs and features are implemented quickly and the support responds quickly! 5 stars rightly for Calenso!
Reboat Zurich
Wakesurfing & Private Boat Events
Calenso works very reliably and meets all our expectations for a scheduling tool. If something should happen, the support and the Calenso team is always there for us with good solutions. Keep it up!
Patrick Degelo
CEO | Saprom AG
Spend time helping your customers, not scheduling!
Calenso helps you to automate everything related to appointments so that you can concentrate on the essentials - supporting and satisfying your customers!
Thousands of leading companies & teams in Europe trust Calenso
Arrange a free & non-binding consultation
Find out more about our comprehensive product range and see how you can fundamentally improve your appointment scheduling with Calenso.
Your advantages at a glance:
-
Increase in sales through 24/7 online appointment booking
-
Cost reduction through the automation of scheduling processes
-
Increase customer satisfaction through a personalized and simple booking experience
