Data protection 🔐
Safety has the highest priority at Calenso!








Calenso is bombproof 🧨
Calenso is bombproof 🧨
Highest security standards and SSL encryption protect your data from unauthorised access. Credit card data is not stored anywhere and passwords are only stored hashed.
Data location Switzerland 🏔️
Your data is safe from any hacker attacks in a highly secure data centre in Switzerland. Calenso servers are powered by green energy.
Data location Switzerland 🏔️

DSGVO compliant & ISO certified servers 🌐

DSGVO compliant & ISO certified servers 🌐
Servers and databases are ISO-certified and are located exclusively in Switzerland in a highly secure data centre of a renowned provider.
Encryption of data 🔑
Client and appointment data can be encrypted. This makes sense if, for example, a client processes highly sensitive information that should not be visible as normally readable text in a database or in a backup.
Learn moreEncryption of data 🔑
Why Calenso? 🤔
With Calenso, your company grows faster, more successfully and more intelligently!
Put an end to endless emails and complicated phone calls when making appointments. Use the intelligent appointment tool from Calenso instead.
Calenso revolutionises the way you communicate with your customers.
Easy to use
Individual & Customisable
Calendar synchronisation
Can be integrated everywhere
Video Chat & Co-Browsing
Analyses & Reporting
24/7 support
Guaranteed data security
Last updated: 18.06.2021
1.1 General notes The following information provides a simple overview of what happens to your personal data when you visit this website. personal data when you visit this website. Personal data is any data by which you can be personally identified. For detailed information on the subject of data protection, please refer to our data protection declaration.1.2 Data collection on this website Who is responsible for data collection on this website? Data processing on this website is carried out by the website operator. You can find his contact details in the imprint of this website. 1.3 How do we collect your data? On the one hand, your data is collected by you providing it to us. This may, for example, be data that you enter in a contact form.Other data is collected automatically or with your consent by our IT systems when you visit the website. This is mainly technical data (e.g. Internet browser, operating system or time of the page view). This data is collected automatically as soon as you enter this website.1.4 What do we use your data for? Some of the data is collected in order to ensure error-free provision of the website. Other data may be used to analyse your user behaviour.1.5 What rights do you have regarding your data? You have the right to receive information free of charge at any time about the origin, recipient and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given your consent to If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
For this purpose as well as for further questions on the subject of data protection, you can contact us at any time at the address given in the imprint. 1.6 Analysis tools and tools from third-party providers When visiting this website, your surfing behaviour may be statistically analysed. This is mainly done with so-called analysis programs. Detailed information on these analysis programmes can be found in the following data protection declaration.
2.1 External hosting This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster's servers. This may include, but is not limited to, IP addresses, contact requests, meta and communication data, contractual data, contact details, names, website accesses and other data generated via a website.The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b DSGVO) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f DSGVO).Our hoster will only process your data insofar as this is necessary for the fulfilment of its service obligations and will follow our instructions with regard to this data.We use the following hoster: Nine Internet Solutions AG Badenerstrasse 47 8004 Zurich Switzerland Conclusion of an order processing contract In order to guarantee data protection-compliant processing, we have concluded an contract with our hoster.
- If you dispute the accuracy of your personal data stored by us, we usually need time to check this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data. demand.
- If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
- If we no longer need your personal data, but you need it for the exercise, defence or exercise, defence or assertion of legal claims, you have the right right to request the restriction of the processing of your personal data instead of deletion. data instead of deletion.
- If you have lodged an objection in accordance with Art. 21 (1) DSGVO, a weighing between your interests and ours must be carried out. As long as it whose interests prevail, you have the right to demand the restriction of the processing of your the processing of your personal data.
- Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-loeschen-daten-von-websitesentfernen
- Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internetexplorer-delete-manage-cookies
- Google Chrome: https://support.google.com/accounts/answer/61416?hl=de
- Opera: http://www.opera.com/de/help
- Safari: https://support.apple.com/kb/PH17191?locale=de_DE&viewlocale=de_DE
8.1 Google Web Fonts This site uses so-called web fonts for the uniform display of fonts, which are provided by provided by Google. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly. For this purpose, the browser you use must connect to Google's servers. This informs Google that your IP address has been used to access this website. The use of Google WebFonts is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the uniform presentation of the typeface on his website. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time. If your browser does not support web fonts, a default font will be used by your computer. For more information on Google Web Fonts, please visit https://developers.google.com/fonts/faq and read Google's privacy policy: https://policies.google.com/privacy?hl=de. 8.2 Google Maps This site uses the map service Google Maps via an API. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission. Google Maps is used in the interest of an appealing presentation of our online offers and to make it easy to find the places we indicate on the website. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f DSGVO. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time. More information on the handling of user data can be found in Google's privacy policy: https://policies.google.com/privacy?hl=de. 8.3 Zendesk We use the CRM system Zendesk to process user requests. The provider is Zendesk, Inc, 1019 Market Street in San Francisco, CA 94103 USA. We use Zendesk to be able to process your enquiries quickly and efficiently. This constitutes a legitimate interest within the meaning of Art. 6 Para. 1 lit. f DSGVO. We have concluded a Data Processing Agreement (DPA) with Zendesk. This ensures This ensures that Zendesk only uses the user data within the framework of the EU data protection standards exclusively for processing the enquiries and does not pass them on to third parties. You can only send enquiries by providing your email address and without giving your name. The messages sent to us remain with us until you request us to delete them or the purpose for storing the data no longer applies (e.g. after we have completed processing your enquiry). Mandatory legal provisions - in particular retention periods - remain unaffected. Zendesk has Binding Corporate Rules (BCR) which have been approved by the Irish Data Protection Authority. These are binding corporate rules that legitimise the transfer of data within the company to third countries outside the EU and the EEA. If you do not agree to us processing your request through Zendesk, you can alternatively communicate with us by email, phone or fax. For more information, please see Zendesk's privacy policy: https://www.zendesk.de/company/customers-partners/privacy-policy/. Chat functions of Zendesk Our website offers you the possibility to send us messages via a chat window. The chat features are provided by Zendesk. When you use this chat window, we store your IP address in addition to your chat messages. It is not necessary to give your name for the chat. Conclusion of a contract on order processing We have concluded a contract with Zendesk in which we oblige Zendesk to protect our customers' data and not to pass it on to third parties.