The partnership between Calenso and Unblu significantly improves the process of scheduling and conducting online meetings. But why do you need an automated appointment scheduling tool like Calenso?
Nowadays, the majority of business processes are digital. However, many companies organize their appointments in a completely outdated way over the phone or via email. This usually results in a tedious back and forth between customer and consultant until a suitable appointment is found for both.
Many of these companies still write their appointment reminders manually by email, which costs an advisor an average of 2 minutes per appointment. Consultants who do not remind their customers of their appointment have an above-average no-show rate.
With Calenso, consultants can completely eliminate the time spent on appointments, which takes an average of 33 minutes per appointment. This creates a time saving of over 110% per appointment.
The interaction between Calenso and Unblu is the perfect solution for you if your customers want to book a consultant not just now, but in the future. You can think of it like a telephone. Without Calenso, the customer can only call you at the moment. With the Calenso integration, the customer can choose a suitable date and time for the consultation.
Thanks to intelligent functions such as the survey configurator, you can collect important appointment-related customer data before the appointment and have it automatically transferred to your ERP or CRM system.
