In today's world, an efficient appointment process is essential. A straightforward and user-friendly online appointment scheduling solution can help to increase efficiency and improve customer satisfaction. But how do companies find the perfect solution? In the following blog post, you will learn more about the unique benefits and USPs of Calenso online appointment scheduling. As well as why Calenso is the best choice for online appointment scheduling for businesses.
Read on to find out how Calenso protects your data and the privacy of your customers, how you can strengthen your customer loyalty with your own branding and why customer satisfaction is Calenso's top priority. Calenso also offers various security features to protect the platform from cyber-attacks and hacks.
Data protection and compliance:
How Calenso protects your data and the privacy of your customers
Data protection and compliance is an important topic in the business world today. Companies need to ensure that they comply with data protection and security laws in order to meet their compliance obligations. We also support you in gaining the trust of your customers. At Calenso, data protection is a matter of course. Calenso's servers are located exclusively in Switzerland. They are therefore subject to the strict data protection laws (GDPR) of the Swiss Confederation and the European Union.
In addition, all servers hosting our software are ISO 27001-certified and have redundant data storage. Furthermore, Calenso is the only scheduling software to use a BSI-certified firewall. The independent audit by the BSI creates trust and provides transparent proof of authenticity and availability.
We invest in certifications to increase the security of customer data. In addition, we ensure that our customers' data is optimally protected at all times with secure server locations and other data protection measures.
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Data protection and compliance are a matter of course for us! In our data protection blog, you can find out more about how you can protect your data and the privacy of your customers securely and in compliance with the law:
Customization:
How to strengthen your customer loyalty with your own branding
When choosing an appointment booking solution, companies need to consider one important aspect: customizability. Here, the logo, color scheme and texts can be adapted to achieve perfect integration with the company branding. Customizing the booking process to the company's specific needs and requirements enables a better booking experience for customers. Calenso offers companies the opportunity to customize their booking processes to their specific needs and requirements. Customizability also helps to strengthen recognition and brand awareness. Overall, Calenso is the perfect choice for companies looking for a reliable, user-friendly and customizable online appointment booking solution.
Focus on customer satisfaction
Good customer care and fast service are essential for every company. Especially when it comes to scheduling, a smooth process can make the difference between a satisfied and a dissatisfied customer.
This is where Calenso comes into play: the cloud-based tool not only offers a comprehensive scheduling solution, but also an excellent support team that responds to customers' needs. With German-speaking customer support and fast, professional service, communication and collaboration with Calenso is particularly easy and understandable for companies in the DACH region.
But not only that, Calenso also has dedicated Customer Success Managers who specialize in the individual needs and requirements of each industry. They are not just a booking tool, but a dedicated success partner who helps customers achieve their goals and run their business successfully. Calenso's focus is on the customer's needs and well-being, which is reflected in their positive reviews on Google and Capterra.
Calenso is the perfect choice for companies looking for a future-proof and personal software partner. Thanks to our excellent support and dedicated customer care, we are able to specialize in the individual needs and requirements of each industry. In this way, we are a valuable success partner for our customers.
From making an appointment to the follow-up
Calenso is far more than just a simple online appointment scheduling solution. In fact, the software digitizes the entire appointment process for companies from A to Z. In addition, Calenso offers a complete all-in-one solution of the appointment process, ranging from lead capturing with interactive forms to automatic appointment reminders and follow-ups. If you want to hold your appointments online, you can also do this with Calenso Meet without having to resort to an external tool.
With the help of the customer satisfaction function and customer segmentation within Calenso, satisfaction and the Net Promoter Score can be easily measured. This advantage is particularly popular with marketing teams.
Security and trust: Data security functions from Calenso
Cyber attacks and hacks are terms that you read more and more often in magazines. However, in the face of these threats, many software providers neglect the topic of security. This can cost customers dearly in the form of fines or a bad reputation. Nevertheless, at Calenso we have embedded cyber security deeply into our infrastructure, our product and our values. For this reason, we offer our customers the highest level of security and trust.
Calenso carries out regular penetration tests to protect the platform from attackers and security vulnerabilities. We use the findings from the reports to continuously improve the security of the software. It is not without reason that Calenso is the most popular appointment scheduling solution for companies in industries with high compliance requirements.
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That's why leading insurance companies, banks and public authorities rely on the security of Calenso's online appointment system:
Here is a brief list of Calenso's most important security functions:
- Single sign-on
- AES-265 encrypted customer data
- Two-factor authentication
- IP blacklisting
- Audit logs
- Company-specific user roles
- Offsite backups
- BSI-certified web application firewall
With these security functions, Calenso offers a clear advantage over other appointment booking tools that are more geared towards individual companies.
With Calenso, companies can be sure that their customers' data and privacy are protected. Our comprehensive security features give your IT department a sense of security and confidence.
Have we convinced you?
See the benefits of Calenso for yourself and try out the online appointment booking for companies today! Our dedicated support team is always on hand to help you set up and use Calenso.
